24.9 Validating a device identity request

If the credential profile used to request the device identity has the Validate Issuance option set, you must approve the request before the device identity can be collected.

To validate a device identity request:

  1. From the Device Identities category, select Validate Device Request.

    You can also launch this workflow from the Device Identities section of the More category in the MyID Operator Client. See the Using Device Identities workflows section in the MyID Operator Client guide for details.

  2. Search for the device identity you want to approve:

    1. Restrict the search using the DNS Alias for the device and the Group to which the device belongs.

      If you know the job label, use that to identify the record.

    2. Click Search.
  3. Select the job from the list, and click Next.

  4. Review the details of the request.

    If necessary, you can change the credential profile used to issue the device identity – select the Credential Profile Name from the drop-down list.

  5. Either Accept the request, or click Reject and supply a reason for not approving the request.